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Top TOB's by Complaints
Top TOB's by Complaints
What is this for?
You can see which types of businesses generate the most complaints to study and monitor marketplace conditions and trends. You can also relay this information to the media.
Where is the data from?
1. Local BBB vendors submit records to the Data Warehouse nightly, based on data from local BBB operations databases. 2. BBB's periodically enter details about their organizations into the online BBB Directory system. 3. CBBB periodically imports demographic statistics downloaded from the US Census Bureau website. If you notice any missing or inaccurate data in this report, please contact your vendor and
copy us
right away.
Date from:
Date to:
Country:
US
Canada
Both
TOB Tier:
ALL
1 - Illegal/Scam
2 - Inherent Problems
3 - Monitored
4 - Standard
5 - Not Rated
BBB:
ALL
Abilene, TX
Akron, OH
Albuquerque, NM
Amarillo, TX
Asheville, NC
Atlanta, GA
Austin, TX
Baltimore, MD
Baton Rouge, LA
Beaumont, TX
Birmingham, AL
Boise, ID
Boston, MA
Bryan, TX
Buffalo, NY
Calgary, AB
Canton, OH
Charlotte, NC
Chattanooga, TN
Chicago, IL
Cincinnati, OH
Clearwater, FL
Cleveland, OH
Colorado Springs, CO
Colton, CA
Columbia, SC
Columbus, GA
Columbus, OH
Concord, NH
Dallas, TX
Dayton, OH
Denver, CO
Des Moines, IA
Detroit, MI
DuPont, WA
Edmonton, AB
El Paso, TX
Evansville, IN
Fort Collins, CO
Fort Wayne, IN
Fort Worth, TX
Fresno, CA
Grand Rapids, MI
Greensboro, NC
Greenville, SC
Halifax, NS
Hamilton, ON
Honolulu, HI
Houston, TX
Huntsville, AL
Idaho Falls, ID
Indianapolis, IN
Jackson, MS
Jacksonville, FL
Kansas City, MO
Kitchener/Toronto, ON
Knoxville, TN
Lafayette, LA
Lake Charles, LA
Las Vegas, NV
Lexington, KY
Lima, OH
Little Rock, AR
London, ON
Louisville, KY
Lubbock, TX
Macon, GA
Memphis, TN
Midland, TX
Milwaukee, WI
Mobile, AL
Monroe, LA
Montreal, QC
Myrtle Beach, SC
Nashville, TN
New Orleans, LA
New York, NY
Norfolk, VA
Oakland, CA
Oklahoma City, OK
Omaha, NE
Orlando, FL
Ottawa, ON
Pensacola, FL
Peoria, IL
Phoenix, AZ
Pittsburgh, PA
Raleigh, NC
Regina, SK
Reno, NV
Richmond, VA
Roanoke, VA
Sacramento, CA
Saint Louis, MO
Saint Paul, MN
Salt Lake City, UT
San Angelo, TX
San Diego, CA
San Jose, CA
Santa Barbara, CA
Shreveport, LA
Spokane, WA
Springfield, MO
St. John, NL
Stockton, CA
Toledo, OH
Trenton, NJ
Tucson, AZ
Tulsa, OK
Tyler, TX
Vancouver, BC
Victoria, BC
Wallingford, CT
Washington, DC
West Palm Beach, FL
Wichita, KS
Wichita Falls, TX
Wilmington, DE
Windsor, ON
Winnipeg, MB
Winston Salem, NC
Worcester, MA
Youngstown, OH
AB status:
AB
Non-AB
Both
Maximum records:
Note larger values for this parameter may slow report
Records per page:
Show source code:
Click on any column header to sort by that column.
Point the mouse at any column header to see more information on how the column was calculated.
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Top TOB's by Complaints
Rank
Reportable Complaints
TOB Code
TOB Description
Tier
1
15,425
70597
Satellite Equipment & Supplies
4 Standard
2
5,523
60974
Internet Shopping
4 Standard
3
5,101
60268
Credit Reporting Agencies
4 Standard
4
3,896
20050
Real Estate Loans
4 Standard
5
2,861
50039
Auto Dealers - New Cars
4 Standard
6
2,234
50175
Computers - Supplies & Parts
4 Standard
7
2,222
60430
Health Clubs
3 Monitored
8
2,000
60037
Amusement Parks & Places
4 Standard
9
1,848
61074
Office Supplies - Sale by Deceptive Telemarketing
1 Illegal/Scam
10
1,725
50043
Auto Parts & Supplies - New
4 Standard
11
1,690
60928
Video Production Services
4 Standard
12
1,573
60466
Information Bureaus
4 Standard
13
1,555
30117
Collection Systems
4 Standard
14
1,475
50030
Audio-Visual Equipment - Dealers
4 Standard
15
1,355
70535
Cellular Telephone Service & Supplies
4 Standard
16
1,129
20048
Loans - Small Business
4 Standard
16
1,129
60075
Attorneys
4 Standard
18
1,069
50173
Computers - Dealers
4 Standard
19
1,020
60103
Auto Repair & Service
4 Standard
20
923
60112
Auto Warranty Processing Service
3 Monitored
21
921
50291
Furniture - Retail
4 Standard
22
911
60287
Dental Laboratories
4 Standard
23
905
60676
Physicians & Surgeons - Weight Reduction
4 Standard
24
903
60235
Computers Software & Services
4 Standard
25
873
30024
Auto Manufacturers & Distributors
4 Standard
26
872
61028
Television Home Shopping
4 Standard
27
866
20053
Mortgage Brokers
4 Standard
28
826
70571
Movers
4 Standard
29
733
61034
Cosmetic Sales
4 Standard
30
717
60732
Property Management
4 Standard
31
707
50339
Herbs
4 Standard
32
705
50336
Health & Diet Products - Retail
3 Monitored
33
688
60282
Dating Service
3 Monitored
34
684
20019
Insurance Companies
4 Standard
35
678
60857
Tax Return Preparation
4 Standard
36
661
60979
Internet Marketing Services
3 Monitored
37
651
50016
Appliances - Major - Dealers
4 Standard
38
613
50341
Hobby & Model Construction Supplies - Retail
4 Standard
39
607
90019
Work-At-Home Companies
1 Illegal/Scam
40
599
20086
Business Opportunity Companies
3 Monitored
41
594
10013
Building Contractors
4 Standard
42
534
60266
Credit & Debt Counseling
3 Monitored
43
528
50645
Telecommunications Equipment - Disability
4 Standard
44
525
80811
Commercial Products Manufacturers
4 Standard
45
522
50367
Jewelers - Retail
4 Standard
46
498
50244
Exercise Equipment
4 Standard
47
496
60880
Ticket Sales - Events
4 Standard
48
477
20003
Banks
4 Standard
49
471
60267
Credit Cards - Protection Service
3 Monitored
50
469
70596
Satellite Communication - Common Carrier
4 Standard
51
467
60980
Web Design
4 Standard
52
461
70619
Telephone Companies
4 Standard
53
456
60531
Mailing Services
4 Standard
54
450
20002
Adjusters
4 Standard
55
443
20047
Loans
4 Standard
56
430
60010
Advertising Agencies & Counselors
4 Standard
57
425
30132
Contract Manufacturing
4 Standard
58
417
20085
Financial Services
4 Standard
59
381
50440
Motorcycles - Dealers
4 Standard
60
376
10035
Contractors - General
4 Standard
61
375
50093
Boys Clothing & Furnishings - Retail
4 Standard
62
367
65777
Government Grant Services
4 Standard
63
360
80221
Credit Cards & Plans - Equipment & Supplies
4 Standard
64
350
60858
Taxes - Consultants & Representatives
4 Standard
65
349
10113
Plumbing Contractors
4 Standard
66
348
60811
Skin Care
4 Standard
67
326
50411
Mail Order & Catalog Shopping
4 Standard
68
325
50275
Florists - Retail
4 Standard
69
319
60748
Rental Vacancy Listing Service
4 Standard
70
302
50117
Business Forms & Systems
4 Standard
71
288
50589
Skateboards & Equipment
4 Standard
72
286
60625
Office Records Stored
4 Standard
73
285
50017
Appliances - Major - Parts & Supplies
4 Standard
73
285
50238
Electronic Equipment & Supplies - Dealers
4 Standard
73
285
60891
Towing - Automotive
4 Standard
76
278
60218
Clinics
4 Standard
77
276
50330
Handbags
4 Standard
78
275
10003
Air Conditioning Contractors & Systems
4 Standard
78
275
20077
Credit - Debt Consolidation Services
3 Monitored
80
271
50582
Shoes - Retail
4 Standard
81
268
70632
Travel Agencies & Bureaus
4 Standard
82
266
60729
Real Estate
4 Standard
83
263
10062
Garage Builders
4 Standard
83
263
60353
Exercise & Physical Fitness Programs
4 Standard
85
259
60876
Theatrical Agencies
4 Standard
86
257
60447
Hotels
4 Standard
87
252
50599
Sound Systems & Equipment
4 Standard
88
250
60110
Auto Transporters & Drive-Away Companies
4 Standard
89
245
50203
Discount Stores
4 Standard
90
237
30543
Publishers - Book
4 Standard
91
233
65473
Internet - Web Hosting
4 Standard
92
231
60021
Advertising - Telephone
4 Standard
93
220
30418
Newspapers
4 Standard
94
211
60539
Marketing Programs & Services
4 Standard
95
207
50442
Motorcycles - Supplies & Parts
4 Standard
96
206
60102
Auto Renting & Leasing
4 Standard
97
202
50502
Pizza
4 Standard
97
202
60094
Auto Body Repair & Painting
4 Standard
99
198
60167
Burglar Alarm Systems - Dealers, Monitoring & Service
4 Standard
100
197
60214
Dry Cleaners
4 Standard
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500 records returned
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