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R.E.D.
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Top TOB's by Complaints
Top TOB's by Complaints
What is this for?
You can see which types of businesses generate the most complaints to study and monitor marketplace conditions and trends. You can also relay this information to the media.
Where is the data from?
1. Local BBB vendors submit records to the Data Warehouse nightly, based on data from local BBB operations databases. 2. BBB's periodically enter details about their organizations into the online BBB Directory system. 3. CBBB periodically imports demographic statistics downloaded from the US Census Bureau website. If you notice any missing or inaccurate data in this report, please contact your vendor and
copy us
right away.
Date from:
Date to:
Country:
US
Canada
Both
TOB Tier:
ALL
1 - Illegal/Scam
2 - Inherent Problems
3 - Monitored
4 - Standard
5 - Not Rated
BBB:
ALL
Abilene, TX
Akron, OH
Albuquerque, NM
Amarillo, TX
Asheville, NC
Atlanta, GA
Austin, TX
Baltimore, MD
Baton Rouge, LA
Beaumont, TX
Birmingham, AL
Boise, ID
Boston, MA
Bryan, TX
Buffalo, NY
Calgary, AB
Canton, OH
Charlotte, NC
Chattanooga, TN
Chicago, IL
Cincinnati, OH
Clearwater, FL
Cleveland, OH
Colorado Springs, CO
Colton, CA
Columbia, SC
Columbus, GA
Columbus, OH
Concord, NH
Dallas, TX
Dayton, OH
Denver, CO
Des Moines, IA
Detroit, MI
DuPont, WA
Edmonton, AB
El Paso, TX
Evansville, IN
Fort Collins, CO
Fort Wayne, IN
Fort Worth, TX
Fresno, CA
Grand Rapids, MI
Greensboro, NC
Greenville, SC
Halifax, NS
Hamilton, ON
Honolulu, HI
Houston, TX
Huntsville, AL
Idaho Falls, ID
Indianapolis, IN
Jackson, MS
Jacksonville, FL
Kansas City, MO
Kitchener/Toronto, ON
Knoxville, TN
Lafayette, LA
Lake Charles, LA
Las Vegas, NV
Lexington, KY
Lima, OH
Little Rock, AR
London, ON
Louisville, KY
Lubbock, TX
Macon, GA
Memphis, TN
Midland, TX
Milwaukee, WI
Mobile, AL
Monroe, LA
Montreal, QC
Myrtle Beach, SC
Nashville, TN
New Orleans, LA
New York, NY
Norfolk, VA
Oakland, CA
Oklahoma City, OK
Omaha, NE
Orlando, FL
Ottawa, ON
Pensacola, FL
Peoria, IL
Phoenix, AZ
Pittsburgh, PA
Raleigh, NC
Regina, SK
Reno, NV
Richmond, VA
Roanoke, VA
Sacramento, CA
Saint Louis, MO
Saint Paul, MN
Salt Lake City, UT
San Angelo, TX
San Diego, CA
San Jose, CA
Santa Barbara, CA
Shreveport, LA
Spokane, WA
Springfield, MO
St. John, NL
Stockton, CA
Toledo, OH
Trenton, NJ
Tucson, AZ
Tulsa, OK
Tyler, TX
Vancouver, BC
Victoria, BC
Wallingford, CT
Washington, DC
West Palm Beach, FL
Wichita, KS
Wichita Falls, TX
Wilmington, DE
Windsor, ON
Winnipeg, MB
Winston Salem, NC
Worcester, MA
Youngstown, OH
AB status:
AB
Non-AB
Both
Maximum records:
Note larger values for this parameter may slow report
Records per page:
Show source code:
Click on any column header to sort by that column.
Point the mouse at any column header to see more information on how the column was calculated.
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Top TOB's by Complaints
Rank
Reportable Complaints
TOB Code
TOB Description
Tier
1
25,081
70535
Cellular Telephone Service & Supplies
4 Standard
2
20,640
50039
Auto Dealers - New Cars
4 Standard
3
18,734
60974
Internet Shopping
4 Standard
4
15,819
70597
Satellite Equipment & Supplies
4 Standard
5
13,894
70623
Television - Cable, CATV & Satellite
4 Standard
6
12,807
20003
Banks
4 Standard
7
12,344
60226
Collection Agencies
3 Monitored
8
11,807
70619
Telephone Companies
4 Standard
9
10,304
50173
Computers - Dealers
4 Standard
10
10,251
50339
Herbs
4 Standard
11
10,145
50040
Auto Dealers - Used Cars
4 Standard
12
10,081
60103
Auto Repair & Service
4 Standard
13
9,547
50291
Furniture - Retail
4 Standard
14
9,408
50142
Cellular Telephone Equipment & Supplies
4 Standard
15
9,079
60473
Internet Services
4 Standard
16
8,296
20085
Financial Services
4 Standard
17
7,811
20008
Credit Cards & Plans
3 Monitored
18
6,964
55203
Department Stores
4 Standard
19
6,801
20053
Mortgage Brokers
4 Standard
20
6,518
70571
Movers
4 Standard
21
6,461
60268
Credit Reporting Agencies
4 Standard
22
5,787
60430
Health Clubs
3 Monitored
23
5,542
10126
Roofing Contractors
4 Standard
24
5,533
60235
Computers Software & Services
4 Standard
25
5,522
50238
Electronic Equipment & Supplies - Dealers
4 Standard
26
5,491
50336
Health & Diet Products - Retail
3 Monitored
27
5,221
20019
Insurance Companies
4 Standard
28
5,218
60385
Fulfillment Services
4 Standard
29
5,012
10035
Contractors - General
4 Standard
30
4,845
70618
Telephone Communications
4 Standard
31
4,730
20050
Real Estate Loans
4 Standard
32
4,721
70511
Airlines
4 Standard
33
4,659
20049
Consumer Finance & Loan Companies
4 Standard
34
4,288
60042
Apartments
4 Standard
35
4,247
60732
Property Management
4 Standard
36
4,183
70632
Travel Agencies & Bureaus
4 Standard
37
4,033
50043
Auto Parts & Supplies - New
4 Standard
38
3,947
50308
General Merchandise - Retail
4 Standard
39
3,923
60112
Auto Warranty Processing Service
3 Monitored
40
3,790
10177
Construction & Remodeling Services
4 Standard
41
3,748
55336
Health & Medical Products - Scientifically Unproven
2 Inherent Problems
42
3,710
60447
Hotels
4 Standard
43
3,682
50411
Mail Order & Catalog Shopping
4 Standard
44
3,607
50016
Appliances - Major - Dealers
4 Standard
45
3,600
10113
Plumbing Contractors
4 Standard
46
3,204
60719
Buying Clubs & Group Purchasing Service
3 Monitored
47
3,185
50175
Computers - Supplies & Parts
4 Standard
48
3,172
90019
Work-At-Home Companies
1 Illegal/Scam
49
3,100
50544
Restaurants
4 Standard
50
3,064
60102
Auto Renting & Leasing
4 Standard
51
2,997
60075
Attorneys
4 Standard
52
2,993
70544
Electric Companies
4 Standard
53
2,988
60916
Vacation Time Share
3 Monitored
54
2,949
60975
Magazine Sales
4 Standard
55
2,934
60987
Business Services - General
4 Standard
56
2,916
60289
Dentists
4 Standard
57
2,912
60788
Security Control Equipment & System Monitors
4 Standard
58
2,902
10078
Home Builders
4 Standard
59
2,900
90034
Vacation Certificates & Vouchers
3 Monitored
60
2,868
10003
Air Conditioning Contractors & Systems
4 Standard
61
2,858
60979
Internet Marketing Services
3 Monitored
62
2,826
60167
Burglar Alarm Systems - Dealers, Monitoring & Service
4 Standard
63
2,805
60857
Tax Return Preparation
4 Standard
64
2,741
10182
Heating & Air Conditioning
4 Standard
65
2,737
99999
Not Elsewhere Classified
4 Standard
66
2,667
30117
Collection Systems
4 Standard
67
2,634
60214
Dry Cleaners
4 Standard
68
2,619
10079
Home Improvements
4 Standard
69
2,577
60466
Information Bureaus
4 Standard
70
2,570
60729
Real Estate
4 Standard
71
2,493
50488
Pharmacies
4 Standard
72
2,430
65112
Extended Warranty Contract Service Companies
3 Monitored
73
2,427
61004
Timeshare Companies
3 Monitored
74
2,411
50367
Jewelers - Retail
4 Standard
75
2,404
20047
Loans
4 Standard
76
2,343
60037
Amusement Parks & Places
4 Standard
77
2,255
50408
Magazines - Subscription Agents
3 Monitored
78
2,250
60891
Towing - Automotive
4 Standard
79
2,240
80229
Data Communications Equipment & Systems
4 Standard
80
2,211
50659
Tire Dealers
4 Standard
81
2,205
60531
Mailing Services
4 Standard
82
2,154
60282
Dating Service
3 Monitored
83
2,149
60989
Services - General
4 Standard
84
2,126
60650
Pest Control Services
4 Standard
85
2,109
61074
Office Supplies - Sale by Deceptive Telemarketing
1 Illegal/Scam
86
2,100
00155
Landscape Contractors
4 Standard
87
2,073
60266
Credit & Debt Counseling
3 Monitored
88
2,044
60902
Transmissions - Automobile
4 Standard
89
2,020
60094
Auto Body Repair & Painting
4 Standard
90
1,908
60928
Video Production Services
4 Standard
91
1,892
10151
Swimming Pool Contractors, Dealers, Design
4 Standard
92
1,851
60971
Health & Medical - General
4 Standard
93
1,825
60539
Marketing Programs & Services
4 Standard
94
1,799
60013
Advertising - Direct Mail
4 Standard
95
1,792
00157
Lawn Maintenance
4 Standard
96
1,765
60353
Exercise & Physical Fitness Programs
4 Standard
97
1,763
30784
Manufacturers & Producers
4 Standard
98
1,762
80272
Electronic Equipment & Supplies - Wholesale & Manufacturers
4 Standard
99
1,726
50117
Business Forms & Systems
4 Standard
100
1,720
30543
Publishers - Book
4 Standard
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500 records returned
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