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BBB ALGORITHM REVEALED
Link: http://bbbroundup.com/LosAngelesBBB07.html
Investigative reporter, Jimmie Rivers outs the original Better Business Bureau letter grade algorithm
LOS ANGELES, CALIFORNIA. APRIL 22, 2009. Editor Jimmie Rivers of bbbroundup.com revealed the actual algorithm that lies at the foundation of the BBB’s new Letter Grading system. He predicts that “after the media stops laughing, serious questions will be asked about the flaws in the BBB algorithm. The BBB complaint processing procedures also leaves much to be desired. One thing is sure, the BBB Algorithm is no Google Algorithm.“
Last month, bbbRoundup.com published some examples of algorithm-caused, goofy BBB Grades including “F” grades for both Disneyland and the Los Angeles Times. Today, bbbRoundup.com published further examples of algorithm-caused, goofy BBB Grades including “F” grades for well known movie studios and supermarkets.
The algorithm in bbbRoundup.com’s possession is three pages long. It provides point totals for 12 separate components of the algorithm. The document is the complete BBB letter grade algorithm developed by the Better Business Bureau of Southland, Inc. (LA BBB.) This algorithm forms the foundation for the letter grade algorithm launched nationwide by the Council of Better Business Bureaus or CBBB, which added four additional minor components to the LA BBB’s version of the algorithm.
The three page LA BBB algorithm may be viewed here. http://bbbroundup.com/bbbalgorithm.html
The full story on the BBB algorithm and more goofy grades is here. http://bbbroundup.com/LosAngelesBBB07.html
Media Contact:
Jimmie Rivers
310.497.4806
editor@bbbroundup.com
www.bbbRoundup.com
