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Jimmie Rivers ruminates on the Better Business Bureau (BBB)
Link: http://www.bbbroundup.com
I was talking to my colleague, Scott Jordan, of the BetterEthicsBureau.org last night. At about the midpoint in our conversation we both agreed that when we started our investigation of the Better Business Bureau, we knew they were bad. What we didn't know until we started looking into things was just how bad the BBB is.
By bad I mean unethical, without morals or principals. The BBB offices are hypocrites, greedy and arrogant beyond belief. They mislead the public, they run rampant over small business, and they do nobody any good. You could argue that they actually make things worse when they interject themselves into a customer dispute situation. They rarely help the consumer, they slow down and make lots of extra work for the business which gets in the way of resolving things with the customer.
In the coming weeks, we will produce compelling evidence that shows the BBB, as presently operated, needs to clean up their act immediately or be shut down permanently. Bold statements, all true. Wait and see.