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Jimmie Rivers Reflects On The Week That Was With The BBB
Link: http://bbbroundup.com/LeadStory.html
It was quite a week. We led with our exclusive story on the LA BBB giving HAMAS, a fictitious business, an A- grade. The Connecticut Watchdog and Mother Jones jumped on the story and before you knew some 45,000 websites had picked up the story. I think we got the attention of the Better Business Bureau.
It was gratifying to see this unfold and the small business feedback has been amazing. But let's not lose sight of the main principles we're discussing:
- The BBB Sells Grades
- The BBB cannot be held accountable for anything they do thanks to the anti-SLAPP law
- The BBB grades in themselves are totally irrelevant, misleading and often wrong
- The BBB does a miserable job handling complaints.
HAMAS was just the opening shot, fired across the bow of the BBB. Merely a wakeup call. More developments coming soon, so stay tuned.