BBB Under Scrutiny

Link: http://www.bbbroundup.com

In a five to four verdict, the Supreme Court today found the Better Business Bureau guilty of causing the current global economic crisis. Writing for the majority, Supreme Court Justice William Bergermeister said "While there is plenty of blame to go around, the facts in this case demonstrate a pattern of corruption and abuse of the public trust that is shameful. The court rejects the BBB's central argument that the blame be laid at the doorstep of the Los Angeles BBB who pioneered the BBB's new A through F grading system. The National BBB had plenty of time to scrutinize the new grading system before implementing it nationwide and failed to do so. This court finds the BBB, as the national oversight body in charge, guilty of improperly supervising the conduct of their franchised regional members, and as such, they must be held liable."

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Link: http://www.bbbroundup.com

Editorial

The motto of the Better Business Bureau is "Start with Trust." The motto of bbbRoundUp is "Start with Truth" for we believe you cannot have trust without first having truth. Actions, not words, inspire trust, especially when the words themselves are contradictory.

Expecting trust without earning it is symptomatic of the Better Business Bureau's arrogance towards the very group they seek to attract as members--small businesses. Trust must be a two way street. The BBB appears too focused on establishing and maintaining consumer confidence at the detriment to the trust of the businesses they are attempting to woo as customers.

If I were a businessman and doing my due diligence prepatory to making a decision on whether to join the Better Business Bureau I would have noted the following:

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