BBB Under Scrutiny

Link: http://www.bbbroundup.com

I have been in business 32 years as of NOV 1. I have always refused to belong to the BBB due to their extortion tactics. I think this is the second or third complaint I have ever had. You can see the current dialogue at

http://westflorida.app.bbb.org/complaint/view/67152448/b/3cd102

If you search auto repair and service at zip code 33707 you can see some A+ Accredited shops with unresolved complaints, but of course, we are only rated an A. It will be interesting to see if the grade is lowered! Maybe I should then see if paying the dues gets us an A+.

I had to respond to their latest correspondence by this weekend so I thought I would play the game and throw the guy a bone. I know he will refuse this and still want his money back and we will probably have our "score" lowered.

Many years ago I was involved in the Service Station Dealers of America and helped fight Big Oil on a national level. We tried to save families businesses against the predatory practices of the oil companies. My friends refused to fly with me because they thought the oil companies might blow up the plane ! One case that landed in Tampa federal court had my contract blown up 6 feet by 8 feet ! They eventually offered me some money and I was
able to buy the property where my business is now located.