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AN INVESTIGATIVE NEWS SERIES ON THE STANDARDS AND PRACTICES OF THE BETTER BUSINESS BUREAU START WITH TRUTH |
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V 1.3 May
2009 |
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| CRIMINAL
WRONG DOING AT THE BETTER BUSINESS BUREAU? |
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| Our investigation has
uncovered many allegations about the practices of the Los Angeles
Better Business Bureau. In addition, we have heard complaints
against other BBB regional offices as well. The list of
alleged criminal practices by the Los Angeles BBB that we are working
on follows. If you know anything about these possible criminal
violations, please fill out the form below with as much documentation
or other proof as possible. Be specific to who, what, when,
where. Supply screen shots, URLs, emails, photos, etc. to back up
your claim. bbbRoundup welcomes submissions of possible
violations against BBB offices other than Los Angeles. Examples of what
constitutes these criminal violations is included in the
form. Please note: This is not the place to complain about the bad grade your business received from the BBB. That would fall under the slander and libel statutes and is a civil complaint. |
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Form Object
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| Editor’s Comment: bbbRoundup
was originally conceived to be a ten part investigative series on the
Los Angeles Better Business Bureau and month’s of research went into
this project prior to its launch in early March 2009. While we believe we have accomplished our original goal of providing an in-depth look into the standards and practices of the Better Business Bureau in general, and the Los Angeles version of same in particular, and while we’ve even acquired gold-standard status along the way as the go-to reference for the truth about the Better Business Bureau operation (Wikipedia now sources bbbroundup.com); we can’t shake the feeling that saying “Mission Accomplished” at this point would echo the Bush statement on Iraq. Therefore, we continue. |
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| Editor's note: Neither I or this website have a problem with the Better Business Bureau. Indeed, there is a need for a consumer advocacy group that the public can turn to, and in most cases, the Better Business Bureau fulfills this role adequately. What we do have a problem with is the BBB's "A-F" grading system. It is demonstratively biased, based on hearsay, weighted in favor of dues paying members and offers no recourse when the BBB makes an error. It is obvious the Better Business Bureau does not now, nor ever will have, the resources to fully investigate the four million businesses in their database, much less grade them with any sense of accuracy. It's an impossible job, and to think otherwise is a mistake that the BBB should acknowledge so they can get back to their reason for existence--protecting the consumer. There's an old saying, "who will watch the watchers" and it applies here as the BBB has set themselves up to be above the law. We are simply here to help the Better Business Bureau do a better job so that they may properly serve the consumer, the business community and themselves. | |
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2009 bbbroundup.com. all rights reserved. |
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