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AN INVESTIGATIVE NEWS SERIES ON THE STANDARDS AND PRACTICES OF THE BETTER BUSINESS BUREAU START WITH TRUTH |
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V 1.3 May
2009 |
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| BRAVE
NEW RESOURCES TAKING ON THE BBB |
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| A great new site started by a former BBB
member
with an "A" grade, now rated "A-" because he didn't renew his BBB
membership in protest over the new grading system. Better
Ethics Bureau Another great site, Mechanics Responds An oldie but a goodie: The RipOff Report A somewhat outdated (a lot of the links are no longer active) source: Federal Debt Relieft System A good article on BBB practices from Associated Content Our thanks to the Better Ethics Bureau for bringing these to our attention. |
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| Editor's note: Neither I or this website have a problem with the Better Business Bureau. Indeed, there is a need for a consumer advocacy group that the public can turn to, and in most cases, the Better Business Bureau fulfills this role adequately. What we do have a problem with is the BBB's "A-F" grading system. It is demonstratively biased, based on hearsay, weighted in favor of dues paying members and offers no recourse when the BBB makes an error. It is obvious the Better Business Bureau does not now, nor ever will have, the resources to fully investigate the four million businesses in their database, much less grade them with any sense of accuracy. It's an impossible job, and to think otherwise is a mistake that the BBB should acknowledge so they can get back to their reason for existence--protecting the consumer. There's an old saying, "who will watch the watchers" and it applies here as the BBB has set themselves up to be above the law. We are simply here to help the Better Business Bureau do a better job so that they may properly serve the consumer, the business community and themselves. | |
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2009 bbbroundup.com. all rights reserved. |
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